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Soft Skills Courseware

Soft Skills Courseware logo
Pretest
Course
Posttest
eBadges
Certificate

Course

After completing the Pretest, learners can choose Course to begin working in the modules. Course content includes workplace scenarios, videos, checks for understanding, self-assessments and definitions. Learners can move through the course at their own pace. Modules can be done in any order. Each module begins with five learning objectives. These learning objectives will be the focus of the course content.

Image of the five learning objectives for the Communicating Effectively module.

Navigating Soft Skills

Learners select Next to advance through the course modules. They select Back to return to the previous page. Learners can turn on Audio to listen to the narrator. Learners choose the Audio button again to mute the narrator. The audio remains off until the learner selects Audio again. Learners can choose Replay to listen to the information again to reinforce learning.

Image of a slide in the Communicating Effectively module discussing strategic communication

Definitions

Definitions of important terms are presented to the learner throughout the course.

Image of a slide in the Communicating Effectively module showing a definition of the term Combative Listening

Videos

Videos are embedded within each module to demonstrate the use and effect of appropriate Soft Skills in the workplace.

Image of a video in the Communicating Effectively module

Workplace Scenarios

The modules present several workplace scenarios to demonstrate how the skills being taught are used in real life situations.

Image of a slide in the Communicating Effectively module showing a sample workplace scenario

Check Your Knowledge

Learners are given an opportunity to respond to the scenarios by answering multiple-choice questions. Learners must answer the question before they can move to the next page. Feedback is given immediately.

Image of a Knowledge Check question in the Communicating Effectively module

Menu Listing

Learners can revisit any page by choosing the Menu tab and selecting a topic to review. Learners cannot skip ahead but they can return to any concept for review.

Image of the course Table of Contents in the Communicating Effectively module

Completing the Lesson

Learners will be notified when they reach the end of the lesson. Scores will be based upon the response to the Check Your Knowledge questions. Learners will be given the option to Continue or Exit

Image of the results screen at the end of Communicating Effectively Lesson One

The Soft Skills Courseware homepage will refresh when the lessons are complete. The Posttest will be available when the learner has completed all lessons in the module.